Privacy Policy
Zuri Trails Tour and Travel
At Zuri Trails Tour and Travel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, book our services, or communicate with us.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal and non-personal information including:
Personal Information
- Full name
- Email address
- Phone number
- Nationality
- Passport details (where necessary)
- Billing and payment information
- Travel preferences
- Emergency contact information
Non-Personal Information
- Browser type
- Device information
- IP address
- Website usage data
- Cookies and analytics information
How We Use Your Information
We use your information to:
- Process tour and travel bookings
- Respond to inquiries and customer support requests
- Arrange accommodations, transfers, and safari activities
- Improve our services and website experience
- Send travel updates and booking confirmations
- Share promotional offers and travel information (where consent is provided)
- Ensure safety and compliance during tours
Payment Information
All payments are processed securely through approved payment providers. Zuri Trails does not store sensitive banking or card information on our servers unless required for authorized transactions.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
However, we may share necessary information with:
- Hotels and accommodation providers
- Airlines and transport providers
- Safari guides and tour operators
- Government authorities where legally required
- Payment processors
This sharing is limited only to information necessary for providing travel services.
Cookies and Tracking Technologies
Our website may use cookies to:
- Improve website performance
- Analyze visitor behavior
- Enhance user experience
- Remember preferences
Users may disable cookies through browser settings, though some website features may not function properly.
Data Security
We implement reasonable security measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
While we strive to use commercially acceptable security methods, no internet transmission is completely secure.
Third-Party Links
Our website may contain links to third-party websites including travel partners, social media platforms, or booking services. Zuri Trails is not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of those websites separately.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your information where applicable
- Withdraw marketing consent
- Request clarification on data usage
To make such requests, contact us using the information provided below.
Children’s Privacy
Our services are not directed toward children under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors without authorization.
Policy Updates
Zuri Trails may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Zuri Trails Tour and Travel
Email: info@zuritrails.com
Phone: +254 797 565434
Website: www.zuritrails.com
Consent
By using our website and services, you consent to this Privacy Policy and agree to its terms.